Hire Sales Development Representatives (SDRs) in Vietnam | Save Up to 70% on Staffing Costs

Sales Development Representatives (SDRs) are vital to building and qualifying your sales pipeline. They handle the early stages of the sales cycle—identifying leads, initiating conversations, and setting appointments for Account Executives. By keeping your pipeline full, SDRs allow your sales team to focus on closing deals. However, hiring and scaling SDR teams locally can be expensive and time-consuming.

Vietnam offers a cost-effective, English-speaking pool of SDRs with experience in B2B outreach, lead qualification, and CRM tools. THIENTU BPO helps companies build dedicated offshore SDR teams in Vietnam—fully integrated, performance-driven, and scalable for growth.

What Is a Sales Development Representative (SDR)?

An SDR is a sales professional responsible for outbound or inbound prospecting and lead qualification. They initiate contact with potential customers via email, phone, or LinkedIn, assess their fit, and schedule meetings or demos with senior sales reps. SDRs play a crucial role in top-of-funnel sales execution.

Why Hire SDRs in Vietnam?

Vietnam is a top destination for outsourcing across many industries—from tech and design to customer service and operations. Here's why global companies trust Vietnam for offshore hiring:

• Educated and Skilled Talent
  Vietnam has a large pool of graduates trained in communication, sales, and CRM tools—ideal for SDR roles.

• Strong English and Work Culture Fit
  Vietnamese professionals speak English fluently and adapt well to Western sales processes, ensuring smooth prospect engagement.

• Lower Operational Costs
  Vietnam salaries are 30–70% below US, Singapore, Euro market. Build cost-effective SDR teams that scale with your sales goals.

• Good Time Zone Coverage
  Vietnam’s work hours overlap with APAC, Europe, and U.S. markets—enabling real-time outreach and follow-ups.

SDR Roles You Can Offshore

• Outbound Sales Development Representatives

• Inbound Lead Qualifiers

• SDRs for SaaS, B2B, or E-commerce businesses

• Appointment Setters and Demo Coordinators

• LinkedIn Outreach Specialists

• CRM and Sales Automation Assistants

Core Responsibilities Handled by Offshore SDRs

• Identifying and prospecting qualified leads through outbound email, calls, or LinkedIn

• Following up on inbound marketing leads and qualifying opportunities

• Scheduling meetings, demos, or discovery calls for Account Executives

• Managing leads and pipelines in CRM platforms like Salesforce or HubSpot

• Personalizing outreach using data and segmentation

• Collaborating with marketing to improve lead quality and feedback

• Hitting daily/weekly KPIs around outreach volume and conversion

Top Skills to Look for in an Offshore SDR

• Excellent English communication skills (spoken and written)

• Experience with CRM tools (Salesforce, HubSpot, Zoho)

• Cold outreach experience via phone, email, and LinkedIn

• High-volume prospecting capability and persistence

• Strong qualification and discovery questioning skills

• Familiarity with B2B sales cycles and ICP targeting

• KPI-driven with attention to detail and data logging

Salary Comparison Table: Vietnam vs USA vs Singapore

How THIENTU’s Proven Hiring Process Works

1. Define Your Needs
   Clarify your target market, tech stack, product type, and language/shift requirements.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted SDRs in 5–7 business days.

3. Interview & Select
   Evaluate candidates via mock calls, writing samples, or live roleplays.

4. Launch with Support
   We manage onboarding, system setup, HR, and performance tracking to ensure a smooth and fast ramp-up.

Sample Job Description – Offshore Sales Development Representative

Key Responsibilities:

• Conduct cold outreach via phone, email, and LinkedIn to generate qualified leads

• Manage lead activity and status within the company CRM

• Schedule meetings or demos for Account Executives

• Collaborate with the marketing team to follow up on campaign leads

• Maintain outreach volume and conversion KPIs

• Tailor messaging based on industry, company size, and buyer persona

• Provide regular reports on outreach performance and lead quality

Essential Skills & Qualifications:

• 1–3 years of experience in outbound sales or lead generation

• Excellent written and spoken English

• CRM experience (HubSpot, Salesforce, or similar)

• Comfortable with cold calls and follow-ups

• Self-motivated and results-driven

• Understanding of SaaS, B2B, or industry-specific sales processes

FAQs

Can offshore SDRs handle U.S. or EU market outreach?
Yes. Our SDRs are trained to engage with international clients and follow sales etiquette across regions.

What tools do they use?
Salesforce, HubSpot, Apollo, LinkedIn Sales Navigator, Aircall, Slack, and Gmail or Outlook integrations.

Can I track their performance in real-time?
Yes. We provide KPI tracking and reporting dashboards and help set daily activity goals.

Do SDRs only do outreach, or can they help with research too?
They do both—prospecting, list building, and lead qualification as part of the outreach strategy.

How fast can I hire an SDR?
Within 10–14 days. Shortlisted profiles will be sent in 5–7 business days based on your requirements.

Hire a Sales Development Representative in Vietnam Today

THIENTU BPO helps you hire skilled, cost-effective SDRs in Vietnam—ready to fill your pipeline, qualify leads, and support your revenue team. Contact us at info@thientu.vn to start building your offshore SDR team today.