Hire Outbound Sales Representatives in Vietnam | Save Up to 70% on Staffing Costs

Outbound sales representatives are key to generating new business by reaching out to prospective clients, nurturing leads, and closing deals. They make calls, send emails, and utilize various strategies to identify potential customers and build relationships that drive sales. However, finding experienced outbound sales professionals locally can be expensive and challenging, especially for businesses that need to scale quickly.

Vietnam offers a skilled pool of outbound sales representatives with expertise in lead generation, prospecting, and relationship-building. THIENTU BPO helps businesses hire offshore outbound sales representatives in Vietnam—cost-effective, dedicated, and ready to boost your sales pipeline.

What Is an Outbound Sales Representative?

An outbound sales representative is responsible for reaching out to potential customers, generating leads, and managing the sales process from the initial contact to closing the deal. They use cold calling, email outreach, and social selling strategies to build and maintain relationships with prospects. Outbound sales representatives are essential in identifying new business opportunities and driving growth for businesses across various industries.

Why Hire Outbound Sales Representatives in Vietnam?

Vietnam is a top destination for outsourcing across many industries—from tech and design to customer service and operations. Here's why global companies trust Vietnam for offshore hiring:

• Educated and Skilled Talent
  Vietnam has a large talent pool of university graduates with strong communication, sales, and customer service skills.

• Strong English and Work Culture Fit
  Many professionals speak English fluently and understand global work expectations, making teamwork smooth and efficient.

• Lower Hiring and Operating Costs
  Businesses save significantly by hiring top-quality professionals at much lower costs than in the U.S., Singapore, or even India.

• Good Time Zone Coverage
  Vietnam’s working hours overlap with major regions like APAC, Europe, and the U.S., supporting real-time collaboration.

Outbound Sales Representative Roles You Can Offshore

• Lead Generation Specialist

• Business Development Representative

• Sales Development Representative

• Cold Calling Specialist

• Outbound Sales Executive

• Appointment Setting Specialist

Core Responsibilities Handled by Offshore Outbound Sales Representatives

• Make outbound calls and emails to generate leads and schedule appointments for the sales team

• Qualify leads based on predefined criteria and pass them to the sales team

• Follow up with prospects to nurture relationships and build trust

• Maintain and update customer relationship management (CRM) systems with accurate data

• Develop and maintain scripts and email templates for effective outreach

• Identify new business opportunities and report feedback to the marketing team

• Achieve or exceed monthly and quarterly sales targets and KPIs

Top Skills to Look for in an Offshore Outbound Sales Representative

• Strong communication skills, both verbal and written, in English

• Ability to conduct cold calling and email outreach with professionalism and confidence

• Familiarity with CRM systems (e.g., Salesforce, HubSpot, Zoho)

• Ability to engage and build relationships with potential clients

• Results-driven with experience in meeting sales targets and KPIs

• Strong organizational and time-management skills

• Ability to adapt to changing sales strategies and continuously improve outreach techniques

Salary Comparison Table: Vietnam vs USA vs Singapore

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Sample Job Description: Offshore Outbound Sales Representative

Key Responsibilities:

• Conduct outbound calls and emails to identify and qualify leads for the sales team

• Nurture leads by building rapport, providing information, and answering questions

• Set up appointments for senior sales representatives to close deals

• Maintain accurate and updated records of all sales activities in CRM systems

• Collaborate with marketing and sales teams to ensure leads are properly followed up

• Meet or exceed sales targets and KPIs set by management

• Manage a high volume of outreach activities while maintaining a high level of professionalism

Essential Skills & Qualifications:

• 2+ years of experience in outbound sales or lead generation

• Strong verbal and written communication skills in English

• Familiarity with CRM systems (Salesforce, HubSpot, etc.)

• Ability to engage with prospects and close leads

• Results-oriented with a proven track record of meeting sales goals

• Strong organizational skills and the ability to handle multiple tasks simultaneously

FAQs

Can offshore outbound sales representatives handle cold calling and lead generation?

Yes, many of our offshore outbound sales representatives have experience in cold calling, email outreach, and lead generation, and can effectively engage prospects to qualify and schedule meetings.

How do you ensure effective communication with offshore outbound sales representatives?

We use communication tools like Slack, Zoom, and Microsoft Teams to ensure seamless collaboration and regular updates between your internal sales team and offshore representatives.

Are offshore outbound sales representatives familiar with sales scripts and objection handling?

Yes, offshore outbound sales representatives are skilled in using sales scripts and handling objections effectively to convert leads into opportunities.

How do you ensure data security when handling customer information?

We enforce strict NDAs, secure data protocols, and compliance with international data protection standards to safeguard sensitive customer data.

How quickly can I hire an outbound sales representative?

You’ll receive a shortlist of qualified candidates within 5–7 business days. Full onboarding and transition can be completed in under 3 weeks.

Hire an Outbound Sales Representative in Vietnam Today
THIENTU BPO helps you build an efficient offshore outbound sales team in Vietnam—skilled, reliable, and cost-effective. Contact us at info@thientu.vn to get started or schedule a free consultation.